Islam is Reminder
Refund Policy
Last updated: July 2026
General Policy
Donations are voluntary gifts that directly fund our content mission. Because they are deployed immediately, donations are generally non-refundable.
Ebook Delivery Issues
If you did not receive your ebook within 24 hours of donating, contact us and we will resend it promptly at no cost. Quote the donation reference from your confirmation page or email.
When We Will Refund
- You were charged multiple times for the same donation due to a technical error
- You contact us within 30 days and have not yet downloaded the ebook
How to Request a Refund
Email us with your donation email, reference and date. We will respond within 3 business days.